Terms of service


Effective Date: November 1, 2021

This User Agreement (“Agreement”) is between PlanB Dental Holdings, LLC (“PlanB“) and the person or entity that has checked the “AGREE” box at the end of this Agreement (“you,” “your” or “yours”). This Agreement sets forth the general terms and conditions of your use of the PlanB website (“Website”) and the products and services purchased or accessed through the Website (individually and collectively, the “Services”), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services. By checking the “AGREE” box upon sign up you are agreeing to comply with and be bound by all the terms of this Agreement.


  1. Sign Up Page Registration, Accounts and Practice Information.
    The Website contains many features, including the capacity to allow uploading, downloading and streaming of certain photographic and video content. In order to use such features, you must first register with PlanB. You may register with PlanB and create a personal account (“Account”) by fully and accurately completing the sign-up page, and providing to PlanB such fully accurate information as PlanB may reasonably require, including without limitation, your name, street address, credit card number, email address, zip code and gender (collectively, “Practice Information”). You agree to keep all Practice Information updated and correct and to notify PlanB immediately of any changes to your Account or Practice Information. Your Account is personal to you, and you may not share it or allow it to be used by anyone other than you. You are solely responsible to ensure that your Account is used only by you and in a manner consistent with this Agreement. You agree to enter accurate information to the best of your ability into your user profile. PlanB shall allow you to select a user name and password for your Account, subject to PlanB‘ rules. You agree to keep such user name and password confidential, and not allow any third party to access or use such user name or password. You agree to indemnify and defend PlanB and hold PlanB harmless from and against any losses or liabilities arising from any disclosure or unauthorized use of your user name or password.
  2. Fees and Payment.
    1. Fees. When you register and create an Account, you may be charged certain fees as described on the sign up page (“Fees”) for your use of the Services pursuant to this Agreement, which Fees may include an initial Fee and additional periodic Fees on a monthly or other basis. PlanB reserves the right to change or modify its Fees at any time, and such changes or modifications shall be posted online at the Website and effective immediately without need for further notice to you. However, if you have purchased or ordered Services for a specified period of months or years, any subsequent changes or modifications in prices and fees for such services shall be effective only when such period expires. The amount of such Fees may depend on the type of Account you create, and PlanB may from time to time offer “Premium” or other different types of accounts which will have a higher Fee than other accounts. All fees are in U.S. Dollars (USD). We are not responsible for any exchange rate variances, currency fluctuations, third party charges or fees associated with payment by any currency other than U.S. Dollars.
    2. Taxes. You are responsible for all sales, use, personal property, value-added, withholding, and similar taxes (other than PlanB‘ income tax) (collectively “Taxes”) associated with the sale of the Services, even if such amounts are not listed on the sign-up page or an order form. If PlanB is obligated to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide PlanB, upon request, with the appropriate, valid tax exemption certificate.
    3. Payment Method. You may pay for Services by providing a valid credit card. PlanB will not accept checks or establish any direct debit or payment from a bank account. PlanB will automatically charge all Fees for selected Services and charge the primary credit card on file for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your credit card on file must be kept valid if you have any active Services in your Account. If you purchase any other services from the Website, including, without limitation, any DVDs, downloads or streaming video access, the amounts you will pay for such services will also be deemed Fees, and will be charged as set forth above.
    4. Billing Date If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you purchased the Services unless that date falls after the 28th of the month, in which case your billing date will be the 28th of each month. If you are being billed on an annual basis, your billing date will be the date of the year you purchased the Services and each subsequent anniversary date, as applicable.
    5. Cancellation. Customer’s rights under this Agreement will begin on Subscription Start and will end on the Subscription End (the “Initial Term”). The initial term is a twelve (12) month period. Within the first 30 days after the date of purchase of Services, you may cancel such Services and request a full refund of the Fees for the Services. After such 30 days, this agreement may not be terminated by Client except at the end of the Initial or Renewal Term.
    6. Trial Periods. PlanB may from time to time offer the opportunity to create a temporary Account on a limited “trial” basis and without any applicable Fees or offer the ability to cancel without penalty during the trial period. Any such offer and temporary Account shall be subject to the terms of this Agreement and any such other terms as PlanB may require.
    7. Automatic Renewal for Annual Contracts that Are Not Pre-Paid. In order to ensure that you do not experience an interruption or loss of services, we offer an automatic renewal option for those services offered on an annual plan, other than those services for which a one-time up-front payment in full of the annual fee has been made. Unless otherwise indicated, automatic renewal is the default setting for all of our services, other than those services for which a one-time up-front payment in full of the annual fee has been made. Therefore, unless you request in writing that we disable the automatic renewal option or notify us that you plan to cancel the services at least 30 days prior to the expiration of the initial service term, PlanB will automatically renew the applicable service when it comes up for renewal and will take payment from the payment method you have on file with PlanB at PlanB‘ then current rates, which you acknowledge and agree may be higher or lower than the rates for the original service period. Should you elect to disable the automatic renewal option and fail to manually renew your services before they expire, you may experience an interruption or loss of services, and PlanB shall not be liable to you or any third party regarding the same. In addition, cancellation of the services following the automatic renewal is subject to the terms of subsection d above. Furthermore, PlanB may participate in “Recurring billing programs” or “Account updater services” supported by your credit card provider (and ultimately dependent on your bank’s participation). If you are enrolled in an automatic renewal option and we are unable to successfully charge your existing payment method, your credit card provider (or your bank) may notify us of updates to your credit card number and/or expiration date, or they may automatically charge your new credit card on our behalf without notification to us. In accordance with recurring billing program requirements, in the event that we are notified of an update to your credit card number and/or expiration date, PlanB will automatically update your payment profile on your behalf. PlanB makes no guarantee that we will request or receive updated credit card information. You acknowledge and agree that it is your sole responsibility to modify and maintain your account settings, including but not limited to (I) setting your renewal options and (II) ensuring your associated payment method(s) are current and valid. Further, you acknowledge and agree that your failure to do so, may result in the interruption or loss of services, and PlanB shall not be liable to you or any third party regarding the same.
    8. Late Payment. Any late payment of Fees shall be subject to an interest charge of one and one-half percent (1.5%) per month on all Fees owed and unpaid, or the highest rate allowed by law, whichever is lower.
    9. Nonpayment. If for any reason PlanB is unable to charge your Payment Method for the full amount owed for the Services purchased or ordered by you, or if PlanB receives the notification of a chargeback, reversal or payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, PlanB may deem such nonpayment or penalty a material breach of this Agreement by you. If such breach is not cured by you within 10 days after receiving notice from PlanB, PlanB may suspend any or all Services. If such breach is not cured by you within 30 days after receiving notice from PlanB, PlanB may pursue all available lawful remedies in order to obtain payment, and may immediately, without further notice to you, terminate any or all Services and/or purge PlanB‘ systems of your Account and records. PlanB also reserves the right to charge you reasonable administrative fees or processing fees up to $50.00 for (i) tasks PlanB may perform outside the normal scope of its Services, (ii) additional time and/or costs PlanB may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by PlanB in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention and (ii) recouping any and all costs and fees, including the cost of Services, incurred by PlanB as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with PlanB.
    10. Reinstatement. If your account has been suspended or cancelled, you must cure any default before PlanB will reinstate your Account and continue providing the Services. If you request reinstatement after your account has been suspended or cancelled for 10 days or more, PlanB will charge a $50.00 reinstatement fee to your primary Payment Method.
    11. Renewal. The Contract will automatically renew after the Initial Term unless you notify that you plan to cancel the services at least 60 days prior to the expiration of the initial service term, otherwise PlanB will automatically renew the applicable service and will process payment from the payment method on file at PlanB‘  then current rates, which you acknowledge and agree may be higher or lower than the rates for the original service period.
  3. Use of the Website.
    1. Media Library. The Website contains a forum in which text, photographs, online videos and other educational materials regarding dentistry are presented ( “Media Library”).
    2. Discussion Board and Blog. The Website contains a discussion forum (the “Discussion Board”) in which you may post questions regarding dentistry, and in which you may comment upon or answer questions posted by others. The Website also contains a weblog (“Blog”) which contains commentary and information from PlanB, and on which you may also comment. Your questions, answers and comments with respect to the Discussion Board and the Blog are referred to collectively as “Commentary.”
    3. Streaming Video. PlanB may, from time to time, make available on the Website certain still photographs or videos of dental patients and procedures (“Content”). Such Content shall belong solely to PlanB or its licensors. Provided, however, that if you have complied with this Agreement and paid any applicable Fees, you may access such Content. Subject to your performance under this Agreement, including, without limitation, the timely payment of Fees, PlanB hereby grants to you a revocable, non-exclusive, non-transferable license (without the right to grant sublicense) to view the Content. There are no implied licenses under this Agreement.
    4. Postings. PlanB may from time to time allow you to use your Account to submit your own still or video photographs of your dental patients (collectively, “Postings”) to the Website to be stored by PlanB on its servers for access by you via your password. In such case, you agree to ensure that you have all rights necessary to submit Postings, and that neither you nor any third party has any expectation of privacy or confidentiality as to any Postings. You shall be solely responsible for your Postings and the consequences of submitting them. In connection with Postings, you represent and warrant that you have all necessary rights to allow inclusion and use of the Postings on the Website.
    5. Licenses. By submitting Commentary or Postings to PlanB, you hereby grant PlanB a worldwide, non-exclusive, royalty-free, paid-up, sublicensable, perpetual, irrevocable and transferable license to use, reproduce, distribute, prepare derivative works of, display and perform such Commentary and Postings in connection with the Website and PlanB‘ (and its successors’ and affiliates’) businesses. You understand and agree that PlanB may retain indefinitely copies of Commentary and Postings that have been removed by PlanB from the Website.
    6. Restrictions. In connection with Commentary and Postings and your use of the Website, you agree that you will not submit material that is illegal, inaccurate, hateful, racist, offensive, vulgar, obscene, indecent or objectionable. In connection with Commentary and Postings, you also agree that you will not submit material that is copyrighted by, protected by trade secrets of or otherwise subject to the proprietary rights (including, without limitation, privacy and publicity rights) of, any third party, unless you have permission from that third party to do so and to grant PlanB all of the license rights granted herein. You agree that PlanB shall be the sole arbiter of whether any Commentary and Postings are in breach of any and all of the foregoing obligations. You further understand and agree that the Website (including, without limitation, the Digital Campus, the Discussion Board and Blog, and further including without limitation any and all Commentary and Postings) may include information that is inaccurate or incomplete. You therefore agree that you will not rely on the Website for professional advice or guidance.
    7. Removal. PlanB does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and PlanB reserves the right to remove any and all Commentary and Postings without notice.
  4. Limitations.

    Any use of the Website through your Account or otherwise must conform to the following:

    1. You will not redistribute any part of the Website or any content appearing on or visible through the Website, including, without limitation, Commentary or Postings.
    2. Except for permitted Commentary and Postings, you will not change, remove or add to any part of the Website.
    3. You will not gain access to or view Content through any technology or means other than interface pages of the Website itself.
    4. If you use a PlanB uploader program, you agree to use such uploader solely in conformance with this Agreement and solely to upload Commentary and Postings to the Website.
    5. You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” “worms,” “Trojan horses,” or other automated programs to access the Website. You will not obtain or attempt to obtain any personally identifiable information from any other users or third parties from the Website.
    6. You agree that PlanB may add to, delete from or modify the Website at any time without notice and without permission from you or any third party.
    7. You agree that the content on the Website and the trademarks and service marks on the Website are owned by or licensed to PlanB and that you have no license or other rights of use with respect to the same.
    9. You agree not to circumvent, disable or otherwise interfere with security-related features of the Website, and you will not impersonate any third party or interfere with any third party’s use of the Website.
    10. You agree to defend, indemnify and hold harmless PlanB, its parent, officers, directors, employees and agents, from and against any and all claims, damages, threats, suits, proceedings, losses and liabilities (including attorneys’ fees) arising from or related to: (i) your use of and access to the Website; (ii) your violation of this Agreement; (iii) your violation of any third party right, including, without limitation, any copyright, property or privacy right; or (iv) any claim that one of your Commentary or Postings caused damage to a third party. This defense and indemnification obligation will survive the expiration or termination of this Agreement.
    11. You agree to not circumvent the subscription nature of the product by providing access to other non-member doctors via your account. You acknowledge that providing access to another non-member doctor is a direct violation of the license terms of this agreement and subject you to penalties and additional fees.
  5. Content, Commentary and Postings.
    1. Use. PlanB may terminate your Account and your access to the Website at any time and for any reason. PlanB reserves the right in its sole discretion to decide whether Commentary or Postings are appropriate and comply with this Agreement.
    2. DMCA.
      1. Notices. If you are a copyright owner or an agent thereof and believe that any part of the Website infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing PlanB Copyright Agent (identified below) with the following information in writing:
        1. A physical or electronic signature of a person authorized to act on behalf of the owner of the work that is allegedly infringed;
        2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
        3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit PlanB to locate the material;
        4. Information reasonably sufficient to permit PlanB to contact you, such as an address, telephone number or email address;
        5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
        6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
      2. Copyright Agent. PlanB designated Copyright Agent to receive notifications of claimed infringement is:
Steve Paskin
Email: spaskin@planbdental.com
Only claimed infringement notifications may be sent to the Copyright Agent.

Copyright © 2021
PlanB Dental Holdings, LLC.
All Rights Reserved.

PlanB, and the PlanB, DEL, PulpSucker, miniKUT, TFRK, Art of Endodontics, TrueTooth, TrueJaw, and We Are MIE logos are trademarks of PlanB Dental Holdings, LLC, and may not be used without prior written permission.